Do it yourself

We think everyone deserves a secure and convenient experience when they call an organisation so we're happy to share tools and resources to help you implement Voice Biometrics for Speaker Recognition

Making the case

Using Conversational Voice Biometrics in Natural Language IVR

Voice Biometric Adoption challenges in the Call Centre Industry

How Speaker Recognition significantly improves the security of Call Centres

Accelerating delivery

Voice Biometrics Success – It’s about people not technology

Maximise impact

How Speaker Recognition significantly improves the security of Call Centres

Voice Biometrics Success – It’s about people not technology

Making the Business Case for Voice Biometrics in the Contact Centre

Industry News

What Amazon’s Alexa Voice Profiles Means for Customer Service and Voice Biometrics