Market Perspectives

Articles, news and insight on the market for modern security technologies, including Voice Biometrics, Network Authentication and Fraud Prevention, Behavioural Analytics and app-based authentication technologies.

Recent Posts

Featured image for “Customer Attitudes to Security: The Perception and Reality Gap”

Customer Attitudes to Security: The Perception and Reality Gap

4 December 2023

Dive into the CCMA’s eye-opening survey on customer attitudes to call centre security. Stephen Yap and Matt Smallman challenge conventional beliefs, revealing the real perceptions and preferences of 1,001 consumers.

Featured image for “Implementing Voice Biometrics: Realities vs Myths in Modern Call Centres”

Implementing Voice Biometrics: Realities vs Myths in Modern Call Centres

23 October 2023

Explore the truth about implementing Voice Biometrics. Learn from industry experts how modern solutions are streamlining call centre operations while busting common myths. Ideal for decision-makers reassessing Voice Biometrics technology

Featured image for “Who’s better at detecting deepfakes, humans or computers? When will Mobile be the key to call centre security? Community News”

Who’s better at detecting deepfakes, humans or computers? When will Mobile be the key to call centre security? Community News

10 October 2023

October’s summary of news, insight and analysis in customer security. Including the latest deepfake detection studies, using mobile phones for call centre security and other community news.

Featured image for “What are the latest deepfake speech tools? How has social engineering overtaken phishing? What do consumers expect and more?”

What are the latest deepfake speech tools? How has social engineering overtaken phishing? What do consumers expect and more?

30 June 2023

June’s summary of news, insight and analysis in customer security. Including the latest deepfake speech tools and changing consumer expectations.

Featured image for “Is the latest attack on Synthetic Speech Detection really 99% effective? – The Truth Behind the Headline”

Is the latest attack on Synthetic Speech Detection really 99% effective? – The Truth Behind the Headline

28 June 2023

Understand the implications of attacks on synthetic speech detection for Voice Biometrics implementors

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2023 State of Intelligent Authentication and Fraud Prevention

6 April 2023

An exclusive first look and discussion of the results of Opus’ survey of 250 identification, authentication and fraud prevention executive-level decision makers.

Featured image for “What are the implications of synthetic speech attacks? Do consumers prefer biometrics and more?”

What are the implications of synthetic speech attacks? Do consumers prefer biometrics and more?

28 February 2023

February’s summary of news, ideas, insight, and analysis in customer security. Includes analysis of synthetic speech attacks on Voice Biometric authentication platforms.

Featured image for “More data breaches, how does the darknet economy work, and what is the threat from generative AI?”

More data breaches, how does the darknet economy work, and what is the threat from generative AI?

31 January 2023

January’s summary of news, ideas, insight, and analysis in customer security. Including analysis of the implications of generative AI on Modern Security.

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