Intelligent Authentication and Fraud Prevention Intelliview – 20222 mins read – 11 January 2022 – Matt Smallman
What better way to start the new year than with the publication of the Opus and SymNex Consulting 2022 Intelligent Authentication and Fraud Prevention Intelliview. The culmination of 6 months of work, hundreds of pages of submissions, dozens of vendor briefings and a lot of healthy debate on trends and positioning.
This detailed report now includes profiles on 22 solution providers across the Intelligent Authentication (IAuth) market, and for the first time we have broken out individual categories to recognise the contribution of Network Intelligence and Behavioural Biometrics.
Finally, there is one definitive market reference for the whole range of modern authentication and fraud detection methods. This really should be your go-to reference document if you are considering an investment in improving your call centre’s security, authentication, and fraud detection processes.
You can get a summary of the report here. The report is available for free to all existing SymNex Consulting and Opus Research clients so if you want a copy, please email me. To purchase the report, please contact Pete Headrick ([email protected], +1-415-904-7666).
A number of participating vendors covered the report in their own press releases
- Nuance – https://www.nuance.com/omni-channel-customer-engagement/landing/analyst-report/opus-2020-iauth-intelliview.html
- Phonexia – https://www.phonexia.com/en/blog/phonexia-recognized-as-standout-in-the-opus-research-2022-intelliview-report/
- ValidSoft – https://www.validsoft.com/reports/
Solution Providers Covered
In alphabetical order:
Five years and 250 million better conversations later4 mins read
Improving the Security of your Call Centre Security Experience5 mins read
Voice Biometrics Success – It’s about people not technology7 mins read
Using Conversational Voice Biometrics in Natural Language IVR9 mins read
Amazon Connect Voice ID launches9 mins read