Modern Security Community

Practioner led community decicated to improving call centre security processes.
Who's better at detecting deepfakes, humans or computers? When will Mobile be the key to call centre security? Community News
6 min read 10 Oct 23

October's summary of news, insight and analysis in customer security. Including the latest deepfake detection studies, using mobile phones for call centre security and other community news.
What are the latest deepfake speech tools? How has social engineering overtaken phishing? What do consumers expect and more?
5 min read 30 Jun 23

June's summary of news, insight and analysis in customer security. Including the latest deepfake speech tools and changing consumer expectations.
Unleashing the Power of Voice Biometrics: Overcoming Challenges and Driving Adoption - Modern Security Community Roundtable
4 min read 26 Jun 23

Discover how industry experts tackle Voice Biometrics adoption and combat deepfake threats in this insightful roundtable discussion.
What are the implications of synthetic speech attacks? Do consumers prefer biometrics and more?
10 min read 28 Feb 23

February's summary of news, ideas, insight, and analysis in customer security. Includes analysis of synthetic speech attacks on Voice Biometric authentication platforms.
More data breaches, how does the darknet economy work, and what is the threat from generative AI?
7 min read 31 Jan 23

January's summary of news, ideas, insight, and analysis in customer security. Including analysis of the implications of generative AI on Modern Security.