A False AcceptA False Accept is when an imposter is incorrectly accepted as the genuine user during authentication. is one of 4 possible outcomes from an authenticationAuthentication is the call centre security process step in which a user's identity is confirmed. We check they are who they claim to be. It requires the use of one or more authentication factors. decision. It occurs when an imposter is incorrectly accepted as a genuine user.
The False AcceptA False Accept is when an imposter is incorrectly accepted as the genuine user during authentication. Rate (FAR) is usually expressed as percentage and is the securitySecurity is one of three key measures of Call Centre Security process performance. It is usually expressed as the likelihood that the process allows someone who isn't who they claim to be to access the service (False Accept). performance objective of call centre security process. It can be evaluated using a True User Imposter TestA True User Imposter Test evaluates the False Accept and False Accept rates of a Voice Biometric system by using existing users of the system to simulate imposter attempts. This is an essential step in establishing the appropriate Biometric threshold. (TUITA True User Imposter Test evaluates the False Accept and False Accept rates of a Voice Biometric system by using existing users of the system to simulate imposter attempts. This is an essential step in establishing the appropriate Biometric threshold.) which simulates many imposter access attempts. It is important to remember that this is not the percentage of all authentications but is dependent on the attack rate i.e. the percentage of calls that are from imposters.