Network Authentication and Fraud Prevention uses signalling data from a phone call either to confirm that the call originated from a device known to be in possession of the genuine user or to detect when the call has originated from a device, location or network indicative of suspicious behaviour.
Check out the Modern Security Community Video: Network Authentication and Fraud Prevention 101 – How can it make a difference to your call centre?
Improving Call Centre Security: ROI and Business Case ExplainedNovember 2023
Implementing Voice Biometrics: Realities vs Myths in Modern Call CentresOctober 2023
Who’s better at detecting deepfakes, humans or computers? When will Mobile be the key to call centre security? Community NewsOctober 2023
2023 Call Centre Security Report: Identifying Red Flags through Telephone Network DataOctober 2023
Unlocking Mobile First Security for Modern Call Centre ExperiencesSeptember 2023