Modern Security Community

Learn from one of the world's leading experts about the key privacy regulations that impact Voice Biometrics implementation in consumer-facing use cases. Covering the key regulations from North America and Europe (BIPA, GDPR, CCPA, UK DPA etc.)

Learn how and why Lloyds Banking Group combined Voice Biometrics with Network Authentication to achieve even greater levels of customer self-service and satisfaction. Andrea Ayres runs the team responsible for all automated voice services across the Lloyds Bank, Bank of Scotland and Halifax brands. Over the last eight years, she has led the optimisation of the service to be one of the most effective and efficient in the world, serving millions of customers every year.