Community Events
All of our upcoming Modern Security Community events
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Registration
Membership is FREE and open to all employees of organisations evaluating, implementing or optimising modern security solutions. Members are free to participate and share as much or as little as they want.
Representatives of the solution provider, analyst and consulting community are welcome to sign up and access resources as associate members. However, some events are only open to full members due to the sensitive nature of the topics discussed.
To protect community members, all registrations are reviewed, so please use a work email address and expect a short delay whilst your application is reviewed.
Diary
Upcoming Events
Recent Events
Nov
28
Event: Customer Attitudes to Security: The Perception and Reality Gap
16:00 - 17:00 GMT - Tuesday 28 November 2023Hosted by: 
Stephen Yap
& Matt Smallman
Dive into the CCMA’s eye-opening survey on customer attitudes to call centre security. Stephen Yap and Matt Smallman challenge conventional beliefs, revealing the real perceptions and preferences of 1,001 consumers.
Nov
09
Event: Transforming Call Centre Security: The ROI and Business Case Explained
16:00 - 16:45 GMT - Thursday 9 November 2023Hosted by:
Matt Smallman
Unlock the untapped potential of improving your call centre’s security processes. This expert-led webinar deciphers the ROI and business case for transformation, offering actionable insights for immediate impact.
Oct
19
Event: Implementing Voice Biometrics: Realities vs Myths in Modern Call Centres
16:00 - 16:45 BST - Thursday 19 October 2023Hosted by: 
Brett Beranek
& Matt Smallman
Explore the truth about implementing Voice Biometrics in our upcoming webinar. Learn from industry experts how modern solutions are streamlining call centre operations while busting common myths. Ideal for decision-makers reassessing Voice Biometrics technology
Sep
28
Event: Is Your Contact Centre Safe? Red Flags and Solutions from the 2023 Contact Centre Security Report
16:00 - 16:45 BST - Thursday 28 September 2023Hosted by: 
Abhinav Anand
& Matt Smallman
Join us for a critical discussion as we unveil the key findings of the 2023 Contact Centre Security Report. Discover alarming statistics like why 1 in 500 calls to the contact centre are suspicious and how 52% of identified fraudsters target multiple organisations.
Aug
17
Event: Seamless Security in the Voice Channel: The Power of Mobile Authentication
16:00 - 17:00 BST - Thursday 17 August 2023Hosted by: 
Kane Simms
, Sean McIlrath
, Tim Holve
& Matt Smallman
Unlock the potential of your voice channel with seamless security driven by mobile authentication. Join our panel discussion as we explore the transformative impact of mobile authentication on voice channel security.
Jun
22
Event: Modern Security Community Members Roundtable
16:00 - 17:00 BST - Thursday 22 June 2023Hosted by:
Matt Smallman
Join us for this members-only discussion of the latest trends and issues impacting the implementation and use of Modern Security methods such as Voice Biometrics, Network Authentication and Fraud detection and device-based authentication in the call and contact centre.
May
25
Event: Battling Deepfakes and Synthetic Voices: Safeguarding Voice Biometrics Systems
16:00 - 16:50 BST - Thursday 25 May 2023Hosted by: 
Matt Smallman
& Haydar Talib
Explore the growing challenge of deepfake and synthetic voice attacks on Voice Biometrics systems. With the rapid advancements in artificial intelligence and machine learning, malicious actors are finding increasingly sophisticated ways to bypass security measures, making it crucial for organisations to stay ahead of these emerging threats.
May
04
Event: Understanding and Mitigating Voice Biometrics Vulnerabilities
16:00 - 16:50 BST - Thursday 4 May 2023Hosted by:
Matt Smallman
No security technology is perfect, and Voice Biometrics is no exception. In this session, Matt Smallman will introduce a framework for assessing and managing the risks and determining appropriate technical or process mitigations.