Featured image for “Five years and 250 million better conversations later”

Five years and 250 million better conversations later

15 February 2022

Reflecting on five years since starting our journey to one billion better conversations through Voice Biometrics and Modern Security.

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What is Voice Biometrics?

4 February 2021

Voice Biometrics uses the unique properties of a speakers voice to confirm their identity (authentication) or identify them from a group of known speakers (identification).

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Featured image for “Security Insights for Voice AI – VUX World and Unlock Your Call Centre”

April 2022

Kane Simms and Matt Smallman discuss Voice AI security including how Voice Biometrics and Network Authentication can be implemented.

Featured image for “Get Out Of Wrap and Unlock Your Call Centre”

March 2022

Discussing Unlock Your Call Centre on the Get Out of Wrap podcast with Martin Teasdale. We both agreed call centre security could be better.

Featured image for “Unlock Your Call Centre Launch Week”

March 2022

Unlock Your Call Centre is finally available to buy on Amazon. Read about my launch week plans and celebrate by buying the Kindle Edition for 99p/99c on 30 and 31 March.