Five years and 250 million better conversations later15 February 2022Reflecting on five years since starting our journey to one billion better conversations through Voice Biometrics and Modern Security.
What is Voice Biometrics?4 February 2021Voice Biometrics uses the unique properties of a speakers voice to confirm their identity (authentication) or identify them from a group of known speakers (identification).
Kane Simms and Matt Smallman discuss Voice AI security including how Voice Biometrics and Network Authentication can be implemented.
Discussing Unlock Your Call Centre on the Get Out of Wrap podcast with Martin Teasdale. We both agreed call centre security could be better.
Unlock Your Call Centre is finally available to buy on Amazon. Read about my launch week plans and celebrate by buying the Kindle Edition for 99p/99c on 30 and 31 March.