Maximise Impact

Articles, news and insight on optimising and maximising the impact of Voice Biometrics, Network Authentication and Fraud Prevention, Behavioural Analytics and app-based authentication technologies.

Recent Posts

Featured image for “Customer Attitudes to Security: The Perception and Reality Gap”

Customer Attitudes to Security: The Perception and Reality Gap

4 December 2023

Dive into the CCMA’s eye-opening survey on customer attitudes to call centre security. Stephen Yap and Matt Smallman challenge conventional beliefs, revealing the real perceptions and preferences of 1,001 consumers.

Featured image for “Is Apple’s new Personal Voice and Live Speech a security risk?”

Is Apple’s new Personal Voice and Live Speech a security risk?

18 September 2023

Investigating the security risks from Apple’s new Personal Voice feature.

Featured image for “Is the latest attack on Synthetic Speech Detection really 99% effective? – The Truth Behind the Headline”

Is the latest attack on Synthetic Speech Detection really 99% effective? – The Truth Behind the Headline

28 June 2023

Understand the implications of attacks on synthetic speech detection for Voice Biometrics implementors

Featured image for “Unleashing the Power of Voice Biometrics: Overcoming Challenges and Driving Adoption – Modern Security Community Roundtable”

Unleashing the Power of Voice Biometrics: Overcoming Challenges and Driving Adoption – Modern Security Community Roundtable

26 June 2023

Industry experts discussed how to increase Voice Biometrics adoption and manage the threat from deepfake and synthetic voices.

Featured image for “Battling Deepfakes and Synthetic Voices: Safeguarding Voice Biometrics Systems”

Battling Deepfakes and Synthetic Voices: Safeguarding Voice Biometrics Systems

6 June 2023

Explore the growing challenge of deepfake and synthetic voice attacks on Voice Biometrics systems and learn how to mitigate the threat.

Featured image for “Understanding and Mitigating Voice Biometrics Vulnerabilities”

Understanding and Mitigating Voice Biometrics Vulnerabilities

9 May 2023

A guide to understanding and mitigating vulnerabilities when implementing Voice Biometrics for customer authentication in call centres.

Featured image for “Beginner’s Guide to Voice Biometrics: Transforming Call Center Security and Customer Experience”

Beginner’s Guide to Voice Biometrics: Transforming Call Center Security and Customer Experience

25 April 2023

An introduction to Voice Biometrics, how it works and how it can be used in the call centre to improve efficiency, usability and security.

Featured image for “How to Maximise Voice Biometrics Adoption – Best Practices from 25 million Enrolments”

How to Maximise Voice Biometrics Adoption – Best Practices from 25 million Enrolments

24 February 2023

​Matt Smallman introduces the Voice Biometrics value chain and shows how it can be used to understand registration (enrolment) performance. Using experience from more than 25 million registrations, Matt covered his top ten tips for maximising Voice Biometrics adoption.

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