Active Voice Biometrics
This form of Voice Biometric authentication most often takes the form of a user repeating a specified passphrase such as “My Voice is My Password” in an automated application. The genuine customer will be asked to record the phrase several times for enrolment during registration. Because the phrase recording and the authentication step require extra effort from the customer over and above their reason for calling, we refer to it as Active.
The Commercial Case for Intelligent Authenticationread - February 2021
What is Voice Biometrics?read - February 2021
Amazon Connect Voice ID launchesread - January 2021
Getting Contact Center Authentication Right in 2021read - January 2021
Intelligent Authentication and Fraud Prevention Intelliview – 2020read - September 2020
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